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Safety & Durability Disclaimer

Your pet(s) should be supervised at all times while they are wearing any of our products.

Bandanas are meant to be worn around the neck or collar of your pet and are not toys. 

Our products are high-quality, but they are not indestructible (especially when in battle with puppy teeth!)

Benny & Brooke is not responsible for any damage done to products or pets as a result of misuse.

Pattern & Design Placement

Due to the handmade nature of our products, pattern/design placement will vary for every order. This makes your order unique!

Returns / Exchanges

Benny & Brooke does not accept returns or exchanges.


If there is an issue with your order, please reach out to us through our Contact Us page within 24 hours of receiving your order. We will do our best to accommodate.

Cancellation Policy

You may cancel an order up to 24 hours after placing it for a full refund. If you chose to cancel an order after that 24 hour time period, you will be refunded with store credit.


Currently, we offer Domestic (United States of America) shipping only. You will receive an email notification when your shipping label has been created with tracking information. Once your package has left our possession, it is the responsibility of USPS to deliver your package in a timely manner & track it. We cannot replace or refund any lost or stolen packages as this is out of our control. 

Current processing time is 3-5 days | Standard shipping time is 3-5 business days.

Please contact USPS if you have questions about tracking your package.

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